Do I Really Need An Employee Handbook?
Douglas H. Duerr
The hospitality industry provides the first job for many workers in America. While that presents the industry with a great opportunity to identify and cultivate successful contributors in the future, it also presents a unique challenge: Because it is their first job, many hospitality workers have no real idea of what is expected of them. Combine that with the industry’s high turn over rate, on average, and there is a high likelihood of unmet expectations, misunderstandings, and litigation. While an employee handbook will not solve the problem complete, there is no doubt that having one will benefit both the employee and the employer.
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Hassle-Free Holiday Hiring
William A. Pinto
The 2007 holiday shopping season has arrived. The National Retail Federation estimates that holiday sales will reach nearly $475 billion this year – an increase of four percent over last season. Undoubtedly, the increase in sales will require an increase in seasonal staffing. In addition to retailers, the seasonal activity will also directly affect the restaurant and hotel industry
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