There is a saying that I truly believe in and that is “You can’t manage what you don’t measure.” I find many physician offices are losing money simply because attention is not being paid to the numbers.

As you are well aware, physicians and their practices face new and complex challenges. This challenges can only be seen as likely to continue, and, in that they must now more than ever view themselves as a business, a practice and its managers can only be seen as wise to look to the techniques, processes, and systems that have been developed and refined by the business community at large for some time.

Can you hear the rumblings through the hallways? Hear it? – “The ACOs are coming, the ACOs are coming!” As a result of healthcare reform, yes they are. So what is an ACO and how might it impact the small physician practice?

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